Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our site.
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
Use of Your Personal Data
We use your personal data to facilitate transactions and communicate with you. We may send transaction-related communications such as welcome email, notification and announcements. We may also send you marketing communications to inform you of our new products or other information that would interest you.
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
Sharing of Your Personal Data
Except with your prior consent, we will not sell your personal data to any third parties. We may however share your personal data with third parties who work on behalf of TRT COFFEE ROASTERS to deliver our products and provide great customer service.
Your rights
If you do not want us to use your personal data to send you marketing communications, please send us an email at theroastthings@gmail.com or click on the unsubscribe link at the bottom of our emails. By not informing us or unsubscribing, we will assume that we have your implied consent to use your personal data in this manner. Please note that we cannot facilitate your order and deliver the products if you do not want us to process your personal data for that purpose.
Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Revision
TRT COFFEE ROASTERS reserves the right to update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact us
If you have any issues or questions concerning this privacy policy, please email us at theroastthings@gmail.com.